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CRM Connection Details for Dev Environment has not been configured or are invalid

Description

When the user attempts to interact with the backend Data Store, the user gets presented with an error.

This can be from: - NPO Portal (npobp_portal) (via Config Function App (npobp_config)) - Execution Engine (npobp_exec) - Polling Engine (npobp_poll)

Scope

This error can happen on SaaS Model and Customer Hosted Model installations

Error Message

This is the error message returned to the portal user

{
    "message": "An error occurred while syncing the business objects: POST to 'URL/api/metadata/tables?loglevel=Error' failed with Unauthorized :: ",
    "errors": [
        "CRM Connection Details for Dev Environment has not been configured. Please set up the connection details before syncing the data model.",
        "An error occurred while syncing the business objects: POST to 'URL/api/metadata/tables?loglevel=Error' failed with Unauthorized :: "
    ]

{
    "message": "One or more errors occurred. (GET request to 'URI' failed with status code Unauthorized :: )"
    "errors":[]
    "warnings":[]
}

Known Instances

Data Model Sync

When the portal user attempts to do a sync of the data model:

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Unit Tests

When the portal user attempts to query for records when doing a unit test

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Deployment

When the portal user attempts to deploy a Factorial Flow to an environment:

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Cause

The function key for accessing the translation function is not valid or has not been configured

Resolution

Ensure the TechStack record has been configured and the secret in KeyVault is valid: